Testimonials
Jennifer Brubaker is wonderful to work with. I’ve been a customer at Bradley Gough for over 20 years. I’ve made several jewelry purchases at this store for over many years and including one big purchase last week. I have only had good buying experience at this place. People here are ...
knowledgeable, professional and trust worthy. I strongly recommend Bradley Gough for value based jewelry shopping in Fort Wayne area.
Read More
Wonderful experience buying my engagement ring. The staff was so helpful! I couldn’t have imagined a better jewelry buying experience.
Wonderful experience buying my engagement ring. The staff was so helpful! I couldn’t have imagined a better jewelry buying experience.
Always very helpful and friendly. They’ve never been pushy or made me feel pressured and I’ve always been very happy with the result! Plus they continue to give you great customer service even after your purchase
Needed to pick out some jewelry for my wife for our anniversary and It was last minute. They didn't have what I was looking for in store but Holly showed me what they had available to ship to the store. I found what I wanted but I needed it the ...
next day. She said not a problem we'll just overnight it for an additional fee. No problem. The next day the matching necklace and earrings arrived. Needless to say I was super happy with my experience at Bradley Gough. Thanks allot Holly!!
Read More
Brad, Jennifer & Anne were amazing and patient in helping us upgrade my ring for our 20th anniversary. They are very knowledgeable and honest. The end result was breathtaking!! We look forward to many more years of great jewelry buying experiences with them!
Read More
Bradley Gough has the best service. Anne was so patient and helpful when coming to picking out an engagement ring. I am in love with my ring and can’t wait to go back to pick out wedding bands! Would recommend them to everyone!
I had great service at the store all the ladies were very nice and helpful especially holly she been very patient with me and helping me find everything i need everyone was great.😘😍
The staff at Bradley Gough are always warm and very helpful! We bought two wedding bands from them and have been very happy. Any jewelry repairs are done in a timely fashion & with great craftsmanship! Would definitely recommend :)
Miss Holly, was so very helpful, trying to find the right cross and chain for me. I really love my new necklace, thanks again Holly.
Jennifer was quick, friendly and precise with a battery change on a difficult watch. Will be back and thanks for the terrific service!!
Well I just got my 50 anniversary ring from Bradley Gough Diamonds and iam so happy with them !They were wonderful to work with Jennifer and I have been looking for 3 years and never did you feel pressured!They always had great ideas and was always good with getting back ...
with me and letting me know when they had sales. I feel if your going to spend that kind of the money I want to feel good about what iam getting. There the best !!!!
Read More
Very pleased with my first experience here. Just moved to the area and was looking for a quality jeweler to do some repair work. Staff was very friendly and helpful and they had a beautiful showroom. Looking forward to shopping for new pieces with them as I know they’ll be ...
top quality!
Read More
Took in my engagement ring to be resized and fix some minor flaws. I was treated wonderfully while there and my ring ( that was from a lesser retailer) looked stunning. I was considering upgrading , but my ring was so beautiful that I cried when I saw it. Based ...
on my experience,I will be choosing them for future purchases.
Read More
The staff at Bradley Gough are always warm and very helpful! We bought two wedding bands from them and have been very happy. Any jewelry repairs are done in a timely fashion & with great craftsmanship! Would definitely recommend :)
Well I just got my 50 anniversary ring from Bradley Gough Diamonds and iam so happy with them !They were wonderful to work with Jennifer and I have been looking for 3 years and never did you feel pressured!They always had great ideas and was always good with getting back ...
with me and letting me know when they had sales. I feel if your going to spend that kind of the money I want to feel good about what I am getting. There the best !!!!
Read More
Took in my engagement ring to be resized and fix some minor flaws. I was treated wonderfully while there and my ring ( that was from a lesser retailer) looked stunning. I was considering upgrading , but my ring was so beautiful that I cried when I saw it. Based ...
on my experience,I will be choosing them for future purchases.
Read More
Very pleased with my first experience here. Just moved to the area and was looking for a quality jeweler to do some repair work. Staff was very friendly and helpful and they had a beautiful showroom. Looking forward to shopping for new pieces with them as I know they’ll be ...
top quality!
Read More
Amazing experience. Friendly and helpful staff. Would highly recommend for all your jewelry needs. Beautiful inventory.
I can't thank you enough for the beautiful job you did repairing my Hawaiian Bracelet. The customer service you all provided hands down sets the bar!! I will recommend Bradley Gough Diamonds to everyone I know. Thank you again!
Read More
We found out on a Sunday evening about a very special family event for our niece scheduled for the following Sunday afternoon. We visited Bradley Gough the next day during our lunch break not knowing if the customized charm necklace we had in mind would be possible to assemble within ...
our short timeframe. From the moment we arrived, we were given the best, most individualized and timely attention. The team who worked with us made our vision a reality, and they did it with such kindness and respect. The necklace was ready within two days, and our niece LOVED it! It had the rest of the family in happy tears. Thank you, Bradley Gough! You are, by far, the best jeweler in Fort Wayne!
Read More
I have made a number of purchases over the years with Bradley Gough, each experience has been outstanding. April at Bradley Gough made the process fun and easy. Highly recommend.
I wouldn’t trust anyone else with my ring and jewelry. They are the absolute best! Top notch service and care.
I had an amazing experience with Bradley Gough Diamonds. My fiancé and I stopped into the store to pick out our wedding bands and ran into a small hiccup of not being able to order a matching band for my engagement ring. April was so helpful and the Bradley Gough ...
team created a gorgeous custom wedding band for my ring. I’m so in love with my rings!
Read More
April was awesome with helping me pick out a setting that would enhance 7 small diamonds I inherited from a ring given to me from my mother. I love it and enjoy wearing it daily! April also had a ring rebuilt that I had lost a diamond out of it ...
and was considering scrapping the gold. It turned out better looking than when I first had the ring! What beautiful workmanship! Thankyou to Bradley Gough and especially April for her knowledge and professionalism in giving me great service and two rings I will cherish dearly!
Read More
I’ve been buying from Bradley Gough diamonds for a long time now. I refuse to go anywhere else. Their customer service/ prices/ attention to detail are top notch. Thank you for everything!
Exceptional service, selection & price.
Read More
We used Bradley Gough for getting my engagement ring and both our wedding bands. Jennifer helped us find the perfect rings without making us feel overwhelmed or pressured. Something that seems so stressful was made into a fun and exciting experience. Exceptional customer service and very willing to work with ...
your budget. Can’t say enough good things about Bradley Gough!
Read More
Very helpful nice selections I needed my wedding band and engagement ring both resized and they definitely had the best price in fort wayne
Friendly, helpful, and honest
Anne Barnum was very knowledgeable and professional, yet put us at ease as we shopped for the perfect diamond. Anne took very good care of us and we highly recommend her as someone you can fully trust for your diamond engagement ring needs.
We moved to Fort Wayne three years. Had heard Bradley Gough was an excellent store with wonderful customer service. We were sold when we walked in and they helped design a wedding band to go along with the new set I had just received It was perfect! Since then we ...
have made several purchases and had they replicated a pendant, which was a family heirloom. We have never been disappointed!
Read More
I had another great experience at Bradley Gough Diamonds today. It's great to know that in this era of "big box" and online shopping, one can still find friendly, responsive and personal attention in a locally owned jewelry store. I'm not a high end jewelry customer, but I've always been ...
treated with kindness and respect in this store. About a year ago I took in a Cross pendant that had been my mom's - it's gold plate at best and was looking pretty worn. They restored its shiny luster and that shine has lasted. My husband purchased a (real) gold chain so I could wear the Cross. That just broke - Jennifer in the store called the manufacturer and for a small fee to cover shipping, I am getting a new necklace!
Read More
Highly recommend going to Bradley Gough. April was incredibly helpful walking me through purchasing an engagement ring. You won't find this level of customer service at the chain Jewelers. Great experience!
Warm, friendly atmosphere! Jennifer was extremely helpful and patient in selecting just the right diamond and just the right setting. Thank you
Read More
Wonderful experience and great customer! Thank you April for everything!
Worked with Anne Barnum to pick out and design the dream engagement ring for my Fiancee. She was awesome to deal with...she worked with my desire to find the perfect diamond and design with in my budget. She brought in diamonds, we met a few times, she listens and is ...
very patient till we got the perfect engagement ring! My Fiancee was blown away, she is constantly complimented on it by family, friends and complete strangers!
Read More
Super nice and helpful people. Great price. I will definitely be back!
Read More
The service we received at Bradley Gough Diamonds was top-notch. We worked specifically with Anne, who was the epitome of professionalism. From the moment we walked in she made us feel special - as if we were the only customers in the store. She was knowledgeable and understanding. Additionally, she ...
is respectful of ones budget and listens to the ‘want’ of the customer. Anne was great at showing us what we asked for - but also throwing in a few design suggestions we had not thought of previously. We ended up with a beautiful, unique, and timeless ring.
Read More
The customer service I received at Bradley Gough Diamonds was exceptional. Anne was very helpful and informative when assisting me with my jewelry selection. I would definately recommend this store for anyone considering making a jewelry purchase.
Amy has been working with me for approximately 5 months, making sure everything is perfect (with the ring) for the big day. I went with a "hearts on fire" engagement ring and didn't decide for sure until about 3 weeks before I wanted to propose. Amy has made everything very ...
smooth and enjoyable. I will definitely be using Bradley Gough from now on.
Read More
I've never had a "friend in the business" but I really feel like I do now at Bradley Gough. The entire staff is outstanding but special thanks to Anne for her over the top customer service every time I go in. I always feel like I get a fair deal ...
and having the Bradley Gough name means I don't have to worry about quality or authenticity. Highly highly recommended!!
Read More
Fantastic experience, I went in to pick out an engagement ring and the staff helped me to find and put together the perfect ring at my budget. Beautiful store with very nice employees. Would recommend this jewelry store to anyone looking for any jewelry for any occasion.
I purchased my fiancé’s engagement ring here and was nothing less than satisfied! I won’t go anywhere else to buy jewelry. Local, professional, considerate and a very nice group of people that work here! They’ll jump through hoops to make sure that you get exactly what you are looking for. ...
Highly recommended!
Read More
When my then boyfriend and I started looking at engagement rings we had no idea where to go or what to look for. We went to a few chain jewelry stores and we felt like the salesmen kept trying to sell us things that weren’t at all what we were ...
looking for and included all kinds of rules and stipulations for their insurance policy. We decided to give Bradley Gough a try and it was an amazing experience from the second you walked in the door. Ryan talked to us like a friend and helped me figure out EXACTLY what I wanted. My now fiancé was able to go back to the store and look at different diamonds under a microscope to pick out the diamond he felt was perfect for me. It turned out better than anything I could have imagined or pinned on Pinterest! It was a no brainer that we were going to get our wedding bands at Bradley Gough as well. The service again was nothing but top notch! Ryan was very patient with us throughout the whole process and went above and beyond to find our perfect fit (literally). Everyone is so nice and friendly when I go in for my free cleanings too! 10/10 would recommend. I’m already dropping hints for an anniversary band.
Read More
Bradley Gough Diamonds is the only place in Ft Wayne I go for quality jewelry. My husband upgraded my engagement ring for our 10th anniversary and I could not be happier with how it turned out. Great staff, great jewelry, highly recommended!
I went to Bradley Gough and worked with April for my wife’s engagement ring, I shopped at several local and chain stores in the area but I kept coming back to the Diadori solitaire ring. Bradley Gough was patient with me and understood my needs and my budget. We ended ...
up getting our engagement ring and wedding bands there plus several other jewelry pieces. They are so great to work with! They are highly recommended!
Read More
I highly recommend anyone looking for a ring, wedding band, or any type of jewelry to use Bradley Gough Diamonds. I purchased my wife's engagement ring and wedding band here and had a great experience. I dealt with Anne Barnum and she was nothing but amazing. She was extremely helpful ...
in every way when making our selection. Additionally, she has been very helpful with all the maintenance in keeping the rings polished and in perfect condition. I cannot safe brought great things about Bradley Gough and will not go to any one else.
Read More
John made the purchase of our wedding bands very simple and made sure we understood all of our options while listing to our likes and dislikes. He was a pleasure to work with and would recommend him to anyone!
I always heard amazing things about Bradley Gough, and couldn’t have been more pleased when my fiance and I stopped in to check out their selection of engagement rings. Not only is their jewelry top-notch, but their staff is as well! They are very knowledgeable and passionate about their jewelry; ...
you can just tell them what you’re looking for, and they’ll know exactly where to start. I am so in love with my wedding ring and band. I will never look anywhere else for any of my jewelry needs!
Read More
Jennifer did a great job of listening to what I wanted for an engagement ring. I did not want the traditional diamond ring. We just selected wedding bands. Her listening to what we wanted, vision, showing us pieces and patients was fun and professional.
Read More
Very professional staff and fair pricing. Jennifer was very helpful and easy to work with!
We loved working with Anne! Anne was extremely helpful in showing us all our options and giving us pointers with ideas that we had in mind! My husband and I absolutely adore our rings!
This is the only place where we shop for jewelry for the last 21 years. The prices are competitive while the service is outstanding. I wanted a special remembrance piece for my wife whose father recently passed. Jennifer collected 8 pieces from which to choose to save time and direct ...
our search. The one we selected caused my wife to have chills of emotion. Bradley Gough is also a strong supporter of worthwhile endeavors in our community.
Read More
We have had nothing but excellent experiences at Bradley Gough! We’ve dealt directly with April, Sarah, and Ann and they are so knowledgeable and kind- and are always making sure you’re completely happy with everything. My husband and I would highly recommend Bradley Gough for any and all jewelry needs!
Jeremy made our wedding rings, as well as, rings and matching necklaces from our parents diamonds, nine years ago. We have had numerous compliments on all the pieces of jewelry. He definitely is s go to guy for knowing jewelry and designing jewelry.
Read More
After looking everywhere around town (and being treated rudely by a salesperson at another place) we had our engagement rings custom made at Bradley Gough. Jeremy walked us through everything, explaining our options, what it would take to make the different rings we had in mind, and keeping us well ...
informed on the progress as they were made. The finished pieces were more beautiful than we had imagined. Then, unfortunately, I broke my ring last week, but I took it in and was immediately taken care of, and despite shipping snafus, it was completed on time, and looks as beautiful as ever. Thank you!!
Read More
Jeremy Miller did a fantastic job of coming up with exactly what I wanted for the girl's pendants AND with suggesting how to use the remaining stones for something for me. If anyone needs something special, talk to Jeremy Miller!
My fiancé purchased my beautiful engagement ring here last year, and it's absolutely perfect! The staff is super friendly, and they offer interest free layaway plans so that he could pay for it little by little. We'll actually be coming in later this week to pick out wedding bands for ...
both of us for our wedding that is this summer. Looking forward to another phenomenal experience :)
Read More
Many people have asked where I got my ring and who made it. Marlin received a picture from my fiance of a ring that I found online for an estate auction. It was very unique... and I mean nothing like anyone had ever seen. I was being a goof and ...
showed my boyfriend this impossible fairy tale ring, made in the 1950's, not thinking he would present that same picture of the ring to Bradley Gough Diamonds. Marlin custom made my ring and even made a few changes to it that were requested by my fiance to make it even more perfect. With this place, you're not stuck getting just what everyone else has.
Read More
Overwhelmed with joy and can't stop looking at my new Tacori engagement ring!!!!!!!! Wonderful experience with your company and grateful for Sarah who listened to what we were hoping for and may it all come true!!!!!!!
Great family owned store! I would definitely recommend this store to anyone. Everyone is very friendly and willing to help with whatever ur needs are. I had to get my ring sized 3 times bc I kept telling them to go a little bigger when I should have just listened ...
to them in the first place,and they were understanding every time. My ring is beautiful! My fiancé did a great job with a little help from them . All in all it was a great experience and I will go there for any jewelry needs!
Read More